There are a few places your tracking number might be found. To track your packages, you will need your Yanwen tracking number from the merchant or online storefront. Frequently Asked Questions Can I Track a Yanwen Package Without a Tracking Number? Yanwen ships packages for merchants and online storefronts to over 200 countries, making it one of the largest and most favored couriers in China. If the shipment has not been updated in a very long time (over a month), contact the seller to find out more.Yanwen was established and headquartered in 1998 in Beijing, China, and in the past 20 years has grown to service over 200,000 merchants and online storefronts. Simply wait, there is nothing that can be done to speed up the process. My package has not been updated in a long time? Tier 4 (30-60 days estimated delivery time): China Post Surface Mailīelow is a list of delivery times that I have personally experienced to Toronto: Courier Tier 3 (10-30 days estimated delivery time): ePacket, SF Express, Yanwen Tier 2 (5-10 days estimated delivery time): EMS Tier 1 (3-5 days estimated delivery time): DHL, FedEx, UPS If the package has already been sent out, or the seller does not reply apply for a partial refund for the difference in shipping cost after the item is received. Message the seller as soon as possible and attempt to sort the issue out. I chose a Tier 1 shipping method, but it is coming by ePacket? Occasionally sellers have issues with DHL and seizures so they opt into using UPS or FedEx. I chose DHL shipping, but it is coming by UPS or FedEx? If this happens, contact the seller and ask them to resend the package. This can happen for various reasons including improper/missing customs details, or the package being opened and seized for counterfeit items. Very rarely, the contents of the package will not be allowed to be exported and will be returned to the seller. My package has been returned to sender in China. It is policy in most countries for customs workers to put a package back together exactly how it was, and they will be too lazy to go through the effort. Ask the seller to wrap your package with lots of tape, shrink wrap, and/or vacuum seal.Try to minimize the size and weight of the package, customs are more suspicious of a 20KG package declared at $14 than a package with only 2 shirts so, for example, if you wanted to order 4 shoes, it would be best to order 2 at once without a box, then another 2 without the box separately.If you need fast delivery, use DHL for shipping to most countries in Europe, and use EMS if you are shipping to the US or Canada.There are a few different methods to reduce the likelihood that your package does get seized: If your package contains anything customs workers find suspicious or they believe contains a restricted item then the package will be held for further examination. There is no way to tell if your package will be seized, nor is there a way to prevent it. Will my package be seized by customs? / How do I avoid my package being seized by customs? It will take a few days to update and you’ll see a message that says Shipping Label Created when using DHL, FedEx, or UPS, or there will be an update that the package is picked up for ePacket, EMS, SF Express, etc. Source: track-chinapost and track-chinapostĪ tracking number was provided, but there is no tracking information. Below is a table of minimum, average, and maximum delivery times of ePacket and EMS to countries that they serve in Q1 2021. Keep in mind due to COVID-19 there is a shortage of flights which means less capacity for packages. There are a number of factors that will determine how long it will take, such as shipping service, destination country, flight schedule, potential customs bottlenecks, and much more. How long will it take for my package to arrive? If the shipping method is DHL or FedEx it is best to track directly with them.Īsterisk(\) denotes services with optional paid plans* Most detailed: Origin courier (China Post, SF Express, Yanwen, etc.) for tracking within China, and the destination post service (typically your country's national mail service USPS, Canada Post, etc.) within the destination country. If the shipping method is China Post (ePacket, EMS), SF Express, Yanwen, etcetera: Once the seller ships your item out, the status on DHgate in the my orders menu will update from “Items being processed” to “Pending delivery confirmation.” From there you can copy and paste the tracking number into a third party app (recommended), or use DHgate.
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